Terms and Conditions
Please read the following Terms and Conditions carefully before you place your booking. By becoming Thailand VIP Tour customer, you hereby agree with the Terms and Conditions. Thailand VIP Tour reserves the right to modify, change or alter the Terms and Conditions at any time without prior notice. If you do not agree with our Terms and Conditions, please do not proceed further.
BOOKING
You must be an individual, 18 years of age or older in order to place booking through our website. If you are under the age of 18, your parents or legal guardians must be present at the time of booking. It is your responsibility to ensure the accuracy of the information provided when you place your booking. You agree that it is your sole responsibility if there are errors in the information provided and we are not held liable for any cancellation which is a result such errors.
TRAVEL DOCUMENTS
It is your sole responsibility to ensure that all travel documents are in order before you depart. You should strictly abide with the laws of the country you travel to and we are not responsible for any actions or penalties whatsoever due to your failure to abide with the laws of the visiting country.
TOUR PRICES
Please be aware that the prices quoted are in the currency of Thailand. Customers who are based in Malaysia, Thailand and Singapore can proceed to pay for the booking fee in Malaysian Ringgit. The remaining amount must be paid in Thai Baht to our local partners in cash. It is your sole responsibility to prepare the right amount in Thai Baht for the tour. For refunds or cancellation, please refer to our Cancellation Policy. You agree that it is at our sole discretion to approve or decline any request of cancellation or refund.
TRANSFERS
All flight information must be provided so that we are able to arrange for the airport/hotel transfer. Any failure to provide the information will be deemed as a failed order and we will cancel the transfer service. If the flight information is provided last minute, your booking will be considered as no transfer provided. You will need to arrange your own transfer to the airport/hotel. If you decide to self transfer, you will need to inform us at your earliest convenience. If any booking fee paid for transfer and you decide to self transfer on your own, no refund will be granted. If your flight is delayed, we will try and attempt to arrange a later transport service. However, this service is not guaranteed and is subject to availability. If transfer service is not available and cannot be provided, it is your sole responsibility to arrange for your own transportation. Any transfer booking is your sole responsibility and we will only follow the pick up time in the booking as scheduled by you. Please check your flight and book the transfer accordingly. We are not responsible for any delays due to unforeseen circumstances such as sudden traffic condition, weather conditions, breakdowns or whatsoever. It is advisable to check in the airport few hours before departure so that you have more time to travel to the airport and for security clearance.
TRAVEL COMPANION
Thailand VIP Tour is not responsible for any problems between travel companions during the tour. All parties agree to participate in the tour on their own free will. If in the case that one party cancels the trip or refuses to participate further on the tour, it is agreed that the party involved will need to clear with the rest of the travel companions on whether to continue the tour further or proceed home with their own accord. Thailand VIP Tour is not responsible for any of such action taken by the parties involved and should not be held liable for any consequences thereof such action. If the parties agree to not continue with the tour, the person booking the tour will have to pay for the full amount to our local partners or the driver. All additional penalties or charges associated with the cancellation must be paid in full. Any failure to honour the initial arrangements will subject to action taken by our company which include reporting to the local authorities or police for further action according to local laws. All parties agreed that they must decide on the one pick-up location and one return location for the tours. We do not allow multiple locations as it will affect the travel itinerary. If such arrangements are necessary, you agree to pay for extra charges and expect that the travel itinerary will be affected.
MEDICAL EMERGENCY
If you or your companion have an existing medical condition, you will need to check with your doctor before you travel. It is your responsibility to ensure that you have brought along medications or medical devices that have been approved by your doctor for the trip. You understand that our local partners is not in the position to provide any medical emergencies or urgent care during the trip. However, they will try their best to reach the nearest hospital or seek medical assistance from the local authorities. You are liable for any risks or consequences in the event of an emergency. Thailand VIP Tour does not provide medical or travel insurance. It is highly recommended that you purchase medical or travel insurance from an authorized agent. You agree that Thailand VIP Tour and our local partners will not be held liable for any incidences or consequences occurred during your tour.
DISCLAIMER
EXCEPT AS EXPRESSLY PROVIDED OTHERWISE, ALL INFORMATION, SOFTWARE, DOCUMENTATION, MATERIALS, SERVICES AND PUBLICATION ARE PROVIDED “AS-IS” AND “AS AVAILABLE”, WITHOUT WARRANTY OF ANY KIND AND THAILAND VIP TOUR HEREBY DISCLAIMS ALL WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, EXCEPT AS EXPRESSLY PROVIDED OTHERWISE, THAILAND VIP TOUR DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT, TITLE, OR QUIET ENJOYMENT. IN NO EVENT SHALL THAILAND VIP TOUR AND/OR ITS RESPECTIVE SUPPLIERS BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE, USE OR PERFORMANCE OF SOFTWARE, DOCUMENTS, MATERIALS, PUBLICATIONS, PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR INFORMATION AVAILABLE FROM THE WEBSITE.
EXCEPT AS EXPRESSLY PROVIDED OTHERWISE, YOU ASSUME ALL RISKS CONCERNING THE SUITABILITY AND ACCURACY OF THE INFORMATION WITHIN THE WEBSITE, MATERIALS, PUBLICATIONS AND DOCUMENTS. THE WEBSITE, MATERIALS, PUBLICATIONS AND DOCUMENTS MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. Thailand VIP Tour ASSUMES NO RESPONSIBILITY FOR AND DISCLAIMS ALL LIABILITY FOR ANY SUCH INACCURACIES, ERRORS OR OMISSIONS IN THE WEBSITE, MATERIALS, PUBLICATIONS AND DOCUMENTS AND IN ANY OTHER REFERENCE.
Limitations of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, THAILAND VIP TOUR, ITS AFFILIATES, AND THEIR RESPECTIVE SHAREHOLDERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY (1) PERSONAL INJURY; (2) SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES (OR FOR ANY LOSS OF: USE, DATA, BUSINESS, OR PROFITS OR ANY OTHER PECUNIARY LOSS); OR (3) COST OF PROCURING SUBSTITUTE PRODUCTS OR SERVICES, IN EACH CASE ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE OR RELIANCE UPON WWW.THAILANDVIPTOUR.COM, THE THAILAND VIP TOUR WEBSTORE, OR ANY PRODUCTS, SERVICES, CONTENT, MATERIALS OR INFORMATION DIRECTLY OR INDIRECTLY PURCHASED FROM OR PROVIDED BY THAILAND VIP TOUR, WHETHER SUCH LIABILITY ARISES UNDER ANY INDEMNITY, WARRANTY, GUARANTEE OR FROM ANY CLAIM BASED UPON CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE. THESE LIMITATIONS WILL APPLY EVEN IF THAILAND VIP TOUR HAS BEEN ADVISED OF, OR SHOULD HAVE KNOWN OF, THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL THAILAND VIP TOUR’ TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES OF PERSONAL INJURY) EXCEED THE GREATER OF (1) THE AMOUNT YOU PAID TO THAILAND VIP TOUR FOR THE PRODUCT OR SERVICE GIVING RISE TO THE DAMAGES, OR (2) US$15. THE LIMITATIONS IN THIS PARAGRAPH ARE A PART OF THE BARGAIN BETWEEN THE PARTIES AND APPLY EVEN IF THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN LIABILITIES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Indemnification
YOU AGREE TO INDEMNIFY AND HOLD THAILAND VIP TOUR, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS AND SERVICE PROVIDERS HARMLESS FROM ANY CLAIM OR DEMAND, INCLUDING REASONABLE ATTORNEY’S FEES, MADE BY ANY THIRD PARTY DUE TO OR ARISING OUT OF CONTENT POSTED ON WWW.THAILANDVIPTOUR.COM, YOUR VIOLATION OF THESE TERMS OF USE OR ANY LAW OR REGULATION, OR YOUR VIOLATION OF ANY RIGHTS OF ANOTHER.